Product Info and Care
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PRODUCT INFO AND CARE

Are GUESS watches waterproof?

Yes, the level of water resistance is indicated on the back of each watch.
Examples:

Water resistant – Resistant to splashes of water and rain. Do not immerse
3 atm/30m/100 ft. – Rain, shower; do not immerse
5 atm/50m/165 ft. – Rain, shower, swimming
10atm/100m/330ft. – Rain, shower, swimming, sailing, snorkeling, full immersion

Watches can withstand water until the glass, crown, pushbuttons, watch case and seals remain intact.
Care and Safety: do not use crown, push buttons when watch is submerged.


What materials are used to make GUESS watches?

Most of GUESS watches are nickel free- stainless steel. All metal watch straps are made of brass.


How long should a GUESS battery last?

Batteries last between 2-3 years.


What should I do if I need support for my watch?

If you purchased your watch online on guess.eu, please contact our Customer Service .
If you bought it in the store, please contact the store directly where you made your purchase, which will contact the service center to organize the repair.


How long is the warranty for a GUESS watch and what does it cover?

The warranty for GUESS watches covers defective parts or materials for a period of two years from date of purchase.
The warranty does not cover normal wear or damage, including abuse.
Excluded are parts, labor or damage not induced by GUESS, battery, strap or watch glass, failure or damage caused by accidents, misuse (eg scratched or broken glass).
If the clock is no longer covered by the warranty period or the problem is not included in the coverage, the repair becomes the responsibility of the customer.

DOWNLOAD THE FULL Gc INSTRUCTION MANUAL >

What does Gc stand for?

Smart Luxury is the essence of the Gc brand – an intelligent way to live luxury. Each Gc timepiece is an expression in luxurious sophisticated aesthetics and refined European design full of details. A perfect fusion of timeless fashion style and quality Swiss precision all at an optimal price-point. Gc offers our informed and fashion-savvy clientele timepieces that meet their exacting standards for detail, in which they can find a true expression of their lifestyle.
A symbol of their personal achievements and success – a purchase that makes them intrinsically feel and know they have made the right choice.

How does Gc relate to GUESS?

Gc was founded in 1997 by Paul Marciano, creator of the GUESS empire, in a desire to offer a high end prestige watch offering that would stand as a brand on its own within the GUESS Inc. family; offering high quality materials and standing out from the competition by its unique positioning of Swiss precision combined with fashion, with its striking design and innovative combination of colours and materials.

What materials are used in my Gc timepiece?

All Gc timepieces use Swiss precision movements (either quartz or mechanical). Gc is proud to use only high quality materials such as non allergenic 316L steel, high-tech ceramic, scratch resistant sapphire crystal, high grade PVD coating, real mother of pearl, genuine certified diamonds, genuine leather straps.

Are Gc watches water resistant?

All Gc watches are at least 50m water resistant and most 100m. Water resistance is heightened by the use of a screw down crown.
• 5atm/50m/165 ft. – Rain, shower (not power shower)
• 10atm/100m/330ft. – Rain, shower, swimming, sailing, shallow diving
• 20atm/200m/330ft. – Rain, shower, swimming, sailing, diving

How long is the battery life of quartz watches?

Quartz movements are powered by a battery, whose life is between 12-18 months. Batteries should only be changed by an accredited Gc Agent so as to guarantee water resistance.

How should I care for my Gc watch?

Avoid extreme changes in force or temperature to ensure long life accuracy of quartz timepieces
• To retain water resistance, make sure that the crown has been pushed in and screwed down tightly and do not activate the time-setting crown and/or the pushers while the watch is under water
• Do not clean your timepiece with anything other than clean water and never use chemical products.

What does my guarantee cover?

Your guarantee covers any production faults in the watch over 2 years after date of purchase but does not cover regular wear and tear (scratches/battery use) or damage resulting from incorrect use . Always have your watch checked, serviced and repaired by a Gc Agent to maintain your guarantee.

How often should I service my Gc watch?

A Gc watch, like all precision micro-mechanical devices, should be serviced at least once every two years by a Gc accredited agent.

What materials are GUESS jewelry made of?

Many different materials are used depending on the collection, such as: glass, resin, silk cording, enamel, glass pearls, genuine crystals, and cubic zirconia stones.
The metal is an alloy of base metals specifically made for GUESS Jewellery. It is lead free.
Different finishes are applied to the metal depending on the collection by an electro-plating process. All plating processes are both Nickel and Cadmium free, and use real precious metals like gold, silver, and rhodium.

How long does the warranty on GUESS jewelry last?

GUESS Jewellery is fashion jewellery and does not have the same characteristics as fine jewellery. Your jewellery will react differently based on frequency of wear and how you take care of it. After wearing, always store your jewellery in the GUESS pouches provided at point of purchase. Proper care of your GUESS Jewellery will help to maintain its condition. Do not expose your jewellery to perfume, lotions, or any other chemicals. This will damage the finish.

How can I take care of my GUESS jewelry?

To clean jewellery, wipe gently with a damp cloth that is soft and clean. Dry with a soft, clean, absorbent cloth. Leave the piece of jewellery on a towel for an extended period of time to ensure it is completely dry. Do not use hot water or soak in water. Do not expose to soaps, detergents, cleaning agents or any other chemicals; including perfumes and hairspray.